Lettings Compliance FAQ: Renters' Rights Act, Gas Safety, EICR, EPC & More

The Renters' Rights Act 2025 is landmark UK legislation that received Royal Assent on 27 October 2025. It abolishes Section 21 'no-fault' evictions, converts all fixed-term assured shorthold tenancies to periodic tenancies, introduces mandatory pets clauses, and establishes a new Private Rented Sector Database. Most major provisions took effect from 1 May 2026. Letting agents need compliance software like TenurAI to automatically track these sweeping changes and maintain compliance across their portfolio.

The Renters' Rights Act 2025 received Royal Assent on 27 October 2025 and key provisions took effect from 1 May 2026. Section 21 abolished and all fixed-term ASTs converted to periodic tenancies from that date. The Information Sheet must be served to all existing tenants by 31 May 2026. TenurAI's compliance software automatically tracks these critical deadlines and updates your compliance requirements as legislation evolves, ensuring you never miss a transitional deadline.

Under the Renters' Rights Act 2025, letting agents and landlords must serve the prescribed Information Sheet to all existing tenants by 31 May 2026. This is a mandatory requirement that applies to every tenancy in your portfolio, not just new tenancies. TenurAI's compliance dashboard tracks which properties have received the Information Sheet and flags any that still need it, helping you meet this critical transitional deadline without manual checking.

Section 21 'no-fault' evictions have been abolished by the Renters' Rights Act 2025. All tenancies are now periodic, so landlords must use Section 8 grounds for possession when seeking to reclaim their property. The Act introduces new and expanded grounds for possession, including strengthened grounds for anti-social behaviour and rent arrears. TenurAI's document generation creates compliant Section 8 notices that reflect the new legal framework, and our AI Q&A provides sourced answers on which grounds apply in different circumstances.

The maximum fine for non-compliance with the Electrical Safety Standards in the Private Rented Sector Regulations 2020 is up to £30,000 per property. EICR certificates must be renewed every 5 years. Letting agents with portfolios of 50+ properties face substantial cumulative risk if multiple EICR certificates expire unnoticed. TenurAI automatically tracks every EICR expiry date across your portfolio and sends proactive alerts well before certificates expire, helping you avoid these substantial fines and keeping every property legally compliant.

Gas safety certificates must be renewed annually under the Gas Safety (Installation and Use) Regulations 1998. Each gas appliance in a rented property must be inspected every 12 months by a Gas Safe registered engineer. The landlord must provide a copy of the certificate to existing tenants within 28 days of the check and to new tenants before they move in. Non-compliance can result in fines of up to £2,000 per offence and invalidated landlord insurance. TenurAI tracks every gas safety renewal date across your portfolio and sends alerts at 60, 30, 14, and 7 days before expiry.

Since April 2020, it has been illegal to let a property with an EPC rating below E in England and Wales under the Energy Act 2011 Minimum Energy Efficiency Standards (MEES). Properties rated F or G cannot be let to new or existing tenants. Enforcement can result in fines starting at £5,000. There are limited exemptions, but they must be registered on the PRS Exemptions Register. TenurAI tracks every EPC certificate and its rating across your portfolio, alerts you to upcoming renewals and expiring exemptions, so you never accidentally let a non-compliant property.

TenurAI automatically tracks certificate deadlines by reading the expiry dates from uploaded gas safety certificates, EICR reports, and EPC documents. Each certificate deadline appears in your portfolio dashboard with a colour-coded countdown: green for healthy timelines, amber for approaching expiry, red for immediate action needed. Alerts fire automatically at 60, 30, 14, and 7 days before any certificate expires. The dashboard shows your real-time compliance score and lists every property requiring attention, so you can prioritise renewals efficiently across your entire portfolio.

Yes, TenurAI supports CSV import from all major UK lettings CRMs including Reapit, Alto, Jupix, and any property management system that can export CSV. The import engine auto-maps your column headers for a seamless setup — you can import your entire portfolio including properties, tenants, tenancy dates, and certificate records in minutes. This makes TenurAI an ideal dedicated compliance layer that works alongside your existing CRM without requiring manual data re-entry or disrupting your established workflows.

TenurAI generates a comprehensive range of lettings documents including tenancy agreements, Section 8 notices, deposit prescribed information, How to Rent letters, and the new Renters' Rights Act Information Sheet. All documents automatically reflect the latest legislation — when the law changes, your document templates update too. Documents are produced in seconds with your agency branding applied automatically. No more template hunting, manual updating when legislation changes, or worrying whether your documents are legally current.

Yes, TenurAI generates tenant-facing documents in Welsh, Polish, Punjabi, Urdu (with RTL support), and Bengali. This helps letting agents meet their obligations under the statutory How to Rent guidance, particularly when tenants do not have English as a first language. Providing documents in a tenant's preferred language can also strengthen your position in disputes and demonstrates good practice. Multi-language support is available on the Professional plan and above, with all translated documents remaining legally current and fully branded.

TenurAI offers three straightforward pricing tiers: Solo at £59 per month for up to 20 properties, Professional at £99 per month for up to 100 properties (our most popular plan), and Enterprise at £199 per month for unlimited properties with team management features. All plans include a 14-day free trial with no credit card required. At the Professional level, that works out at roughly £1 per property per month — less than the cost of a coffee per property. One avoided fine pays for 25 years of subscription, making compliance software an easy financial decision for any agency.

Yes, TenurAI offers a 14-day free trial on all plans with no credit card required. You get full access to the compliance dashboard, deadline tracking, AI Q&A, and document generation throughout the trial period. Import your portfolio from your existing CRM, upload your certificates, and see your compliance score within minutes. If TenurAI is not right for your agency, simply cancel before the trial ends — no commitment, no charges, no hard feelings. Most agents have their portfolio fully set up and running within an hour.

TenurAI tracks every major piece of UK lettings legislation affecting private rented sector compliance: Gas Safety (Installation and Use) Regulations 1998, Electrical Safety Standards Regulations 2020, Energy Act 2011 (Minimum EPC E rating), Housing Act 2004 (Tenancy Deposit Protection), Immigration Act 2014 (Right to Rent), Deregulation Act 2015 (How to Rent), and the Renters' Rights Act 2025. As new legislation passes or existing requirements change, TenurAI's weekly government source monitoring updates your compliance requirements automatically.

TenurAI's AI checks official UK government sources every single week — including gov.uk, legislation.gov.uk, parliamentary publications, and relevant regulatory bodies. When legislation changes, your compliance requirements update automatically in your dashboard: new deadlines appear, new obligations are flagged, and your document templates reflect the latest legal language. You never need to check a government website for regulatory changes again. TenurAI does the monitoring for you and tells you what changed and how it affects your specific portfolio.

A Section 8 notice is a formal notice served under the Housing Act 1988 that informs a tenant the landlord intends to seek possession of the property through the courts. It is used when a tenant has breached their tenancy agreement — for example, rent arrears, anti-social behaviour, damage to the property, or other specified grounds. With the abolition of Section 21 under the Renters' Rights Act 2025, Section 8 is now the primary route for possession. TenurAI generates compliant Section 8 notices with the correct grounds selected and all statutory requirements met.

Fines for Right to Rent non-compliance can be up to £10,000 per tenant under the Immigration Act 2014. Landlords and letting agents must check all tenants' right to rent documentation before a tenancy begins and carry out follow-up checks for tenants with time-limited leave to remain. Failure to conduct proper checks or allowing an illegal occupier can result in civil penalties. TenurAI tracks Right to Rent check dates and expiry across your portfolio, sending reminders when initial or follow-up checks are due.

TenurAI includes a built-in property and tenant CRM that lets you manage properties, attach tenants, log certificates, and track renewal dates — all in one dedicated compliance platform. You do not need a separate system for compliance management. However, if you already use Reapit, Alto, Jupix or another lettings CRM, TenurAI integrates seamlessly via CSV import and sits alongside your existing system as a dedicated compliance layer. Many agents use TenurAI as their primary compliance hub while keeping their existing CRM for accounting and marketing.

Yes, TenurAI supports full agency branding on all generated documents, including your logo, agency name, address, and brand colours. Branded tenancy agreements, Section 8 notices, deposit prescribed information, and How to Rent letters present a professional image to tenants and reinforce your agency identity at every touchpoint. Agency branding is included on the Professional plan and above. Documents are produced consistently with your brand applied automatically — no manual logo insertion or formatting required.

Spreadsheets are static, error-prone, and rely entirely on manual data entry. A portfolio of 50 properties has over 150 active expiry dates to track — gas safety certificates, EICR reports, EPC certificates, Right to Rent checks, deposit deadlines — and a single missed date can cost up to £30,000. TenurAI automates every aspect of compliance management: certificate expiry tracking with proactive alerts, real-time portfolio compliance scores, AI legislation monitoring that updates your requirements automatically when the law changes, document generation that stays legally current, and audit-ready reporting. Spreadsheets track what you enter. TenurAI tracks what matters — and alerts you before it costs you.